PRIVACY & DATA STEWARDSHIP PROTOCOL

Transparency for the Calmly Rooted Community

At calmlyrooted.com, we handle your “Personally Identifiable Information” (PII) with the same clinical precision as our curated product offerings. We believe that privacy is a fundamental component of your wellness journey. This protocol outlines how we collect, protect, and utilize your information in accordance with US privacy law and information security standards.

Section 1 – Information Acquisition

We collect specific data points to optimize your experience within our digital ecosystem. When ordering or registering on our site, you may be asked to enter your name, email address, phone number, or other details.

• Collection Points: We acquire information when you subscribe to a newsletter, respond to a survey, fill out a form, utilize Live Chat, provide feedback, or enter information during the procurement process.

Section 2 – Tactical Use of Information

In accordance with our commitment to service excellence, we may use the information collected from your registration, purchases, or site interactions in the following ways:

• Personalization: To deliver tailored content and botanical products aligned with your goals.
• Platform Optimization: To improve our website architecture to better serve you.
• Protocol Support: To efficiently respond to customer service requests and follow up after correspondence (Live Chat, email, or phone).
• Engagement: To administer contests, promotions, surveys, or to request ratings and reviews.

Section 3 – Data Integrity & Protection

We implement a rigorous variety of security measures to maintain the safety of your personal information.

• Encryption: All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
• Processing: All transactions are processed through a gateway provider and are not stored or processed on our internal servers.
• Access Control: Your information is contained behind secured networks and is only accessible by a limited number of persons with special access rights who are required to keep the information confidential.
• Monitoring: We utilize regular Malware Scanning. (Note: We do not use vulnerability scanning to PCI standards as we provide information and utilize secure third-party gateways for all financial transactions).

Section 4 – Cookie Intelligence & Policy

We utilize cookies—small files transferred to your computer’s hard drive through your Web browser (with your permission)—to recognize your browser and remember specific information.

• Usage: We use cookies to help process items in your shopping cart, understand your preferences based on site activity, and compile aggregate data about site traffic.
• Tracking: We use them to keep track of advertisements and save user preferences for future visits.
• Control: You can modify cookie settings through your browser’s Help Menu. Disabling cookies may affect the efficiency and functionality of certain site features.

Section 5 – Third-Party Disclosure & Integrity

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information (PII) except for trusted partners who assist in operating our website and servicing our community under strict confidentiality.

• Third-Party Links: We may include third-party products or services. These sites have separate and independent privacy policies. We hold no responsibility or liability for their content, though we seek to protect the integrity of our own site.
• Google: We may use Google AdSense and Analytics. Google uses DART cookies to serve ads based on previous visits. Users may opt-out via the Google Ad and Content Network privacy policy.

Section 6 – Regulatory Compliance (CalOPPA & COPPA)

• California Online Privacy Protection Act: We comply with CalOPPA requirements. Users can visit our site anonymously. Our Privacy Policy link is conspicuous and includes the word ‘Privacy.’ You will be notified of any changes on this page.
• Children’s Online Privacy Protection Act: We do not specifically market to children under 18. In accordance with our Terms, all purchasers of CBD products must be at least 21 years of age and possess a valid payment method.

Section 7 – Fair Information Practices & Individual Redress

Should a data breach occur, we will notify you via email within 7 business days. We adhere to the Individual Redress Principle, ensuring individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.

Section 8 – CAN-SPAM Act Compliance

We collect your email to send information, respond to inquiries, and market to our community. We agree to:

• Not use false or misleading subject lines or email addresses.
• Identify messages as advertisements where reasonable.
• Include our physical business address.
• Honor opt-out/unsubscribe requests promptly.
• To unsubscribe: Follow the instructions at the bottom of any email or contact hello@calmlyrooted.com to be removed from ALL correspondence.

Contact Us

For inquiries regarding these protocols:

MelaMed Wellness, LLC (calmlyrooted.com)

Email: hello@calmlyrooted.com
Phone: +1 (248) 629-0579
Address: 4301 Orchard Lake Rd, #180-241, West Bloomfield, MI 48323 

Legal Note: Calmly Rooted (calmlyrooted.com) is owned and operated by MelaMed Wellness LLC. This Privacy Policy is issued by MelaMed Wellness LLC. By making a hemp-derived CBD purchase, you acknowledge you are 21+ and understand our policies and your state laws. 

View our THC Disclaimer here.